Roto-Rooter Plumbing & Water Cleanup

I understand your frustration, Dawn, and I'm sorry to hear about the challenges you're facing with communication and the service provided. Please email Pat.Swanson@rrsc.com with the full service address, ZIP code, and a copy of this review so we can work to improve your experience. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Amy! We're glad you experienced same-day service and that Michael did a great job. We appreciate your feedback! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, James! We're glad to hear that you’re happy with the job done. Your satisfaction means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Jeremy! We're glad to hear that Andy provided excellent service and had a solid plan for your plumbing issue. Your feedback is appreciated, and we look forward to assisting you again! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

I understand your frustration with the pricing and lack of clarity, Jeffory. We appreciate your feedback as it helps us improve. Please email Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to enhance your experience. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Tyler! We're glad to hear that our team responded quickly and efficiently to your request. Your satisfaction means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Craig! We're glad to hear that Luke and Chris provided excellent service and left everything clean. Your feedback is greatly appreciated! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Paul! We're glad to hear that Luke provided great service with an early arrival and efficiency. Your feedback is much appreciated! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Asude! We're so glad to hear that Luke and Chris provided you with helpful and professional service. Your positive feedback means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Shea! We're glad to hear that Andrew was able to help you with your plumbing issue. Your feedback is greatly appreciated! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Rick, for your kind words! We're glad Chris and Luke were able to address your concerns and resolve the issue promptly. Your satisfaction is important to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Karen, for sharing your excellent experience with us! We're glad to hear that our technician's professionalism and clear communication made a positive impact. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, R! We appreciate your kind words about Anthony and are glad to hear you had a positive experience. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Lisa! We appreciate your kind words about our communication and the technician's service. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Mike! We appreciate your kind words and are glad to hear that the main drain is working perfectly. It's great to know that our team's efforts to clean up made a positive impression. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

I understand your frustration with the charge after the amount of work you had already completed, James. Your feedback is important to us, and we want to ensure your concerns are addressed. Please send an email to Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to improve your experience. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Todd, for your feedback! We're glad to hear you had a good experience and found our technician efficient and thorough. We appreciate your input about pricing and will take it into consideration. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Daniel! We're glad we could assist you on Memorial Day with your kitchen sink issue. Your satisfaction is our priority! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Lisa! We appreciate your kind words about Luke and are glad to hear you had a positive experience with his service. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

I understand your frustration, Raveness, and I'm sorry to hear about your experience. It's important to us that our customers feel valued and receive the service they expect. Please send an email to Pat.Swanson@rrsc.com with your full service address, ZIP code, and a copy of this review so we can work to improve your experience.

Thank you, Tim, for your feedback! We're glad to hear you found the service fast and efficient. We'll work on improving the phone connection for payments. Your input is appreciated! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Donald, for your continued trust in Roto Rooter over the years. We're glad to hear that our team handled your recent issue professionally and to your satisfaction. It's great to know that the pricing met your expectations as well. We appreciate your feedback! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Gerald! We appreciate your kind words and are glad to hear you had a great experience. We'll make sure to pass your thanks along to the team member who assisted you. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Uche! We appreciate your kind words about Andy and are glad to hear he provided you with excellent service and helpful tips. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Pat! We're glad to hear that Luke provided professional service and effectively addressed the leak in your basement shower. We appreciate your feedback! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Tracy, for your feedback. We appreciate your insights and will take your comments into consideration as we strive to improve our services. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thanks, Bob! We're glad to hear that Andy provided friendly and efficient service with your kitchen drain. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Jp, for your wonderful review! We're glad to hear that Jerry provided quick and knowledgeable service while being friendly and considerate. We appreciate your feedback! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Rajeev! We're glad to hear that Andy provided thorough assistance with your kitchen drain issue, especially on a weekend. Your recommendation means a lot to us! Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com

Thank you, Pete, for your feedback! We're glad to hear you found the end result excellent. We appreciate your comments about the timing and will work on improving that aspect. Thank you,Pat SwansonCustomer Satisfaction Managerpat.swanson@rrsc.com