I booked with jilly, i asked for a shaggy emo cut, and that was unfortunately not at all what i received; when i returned home from the salon, thinking it just needed styled, i was left with chunks taken from my hair in places necessary for the style. My bangs were also way too short. I dyed my hair thinking it was maybe just the color and not the cut, because i really trusted the reviews. It was not.I drove over 45 minutes to get to the salon and it was my first time here.. my haircut felt rushed. I didn’t mean to be a huge bother, but my hair is my life. i was crushed to see what i received, it was nothing like what i asked for.Edit: Jilly reached out to me and gave me a full refund for the service.