I had a wedding and work event to attend so I booked with one of the owners to make sure my hair looked perfect. I left looked far worse than when I sat down. I understand mistakes happen but she washed, dried, and styled my hair and didn’t say a single word about the banding and bleeding her highlights resulted in. I’ll post the photos below. I wish she had asked me to come back to fix it because I ended up spending $350+ in 1 week with her service and the next and double highlighting my hair.