We hired Neiman Plumbing for a complex sewer line replacement after comparing four companies and narrowing it to two based on strong reviews, specialization in sewer lining, and knowledgeable, friendly technicians. One competitor identified both a crushed line in the yard and a break under our patio—work that would require removing a paver path, patio, wall, and tree. Neiman indicated they could avoid that additional disruption, which ultimately led us to choose them.After replacing the yard line, Neiman re-scoped the sewer and found the same break under the patio the other company had identified. From there, the project escalated significantly. They declined to match the original competitor’s pricing and questioned their licensing, then proceeded on a time-and-materials basis. Once excavation began, it became clear the entire line to the house needed replacement—resulting in removal of the patio, wall, pavers, and ultimately the tree. They also temporarily removed a newly installed city water line without informing us.The final result was far more invasive and costly than expected—several thousand dollars more than the original competing estimate for essentially the same scope of work. The yard was left in extremely poor condition; even our landscaping company noted it was among the worst they had seen after a sewer replacement, and they had to dig to recover buried materials just to begin repairs. While we’ve paid the bill and the project is complete, our experience fell well short of expectations, and I cannot recommend Neiman Plumbing.
