I’ve been a hard core loyal customer since June…. I absolutely love 7 brew sugar-free options and the fact it never raised my glucose as a type1 diabetic. I probably get at least 20 drinks a week it’s that amazing! Well, today I drove in with my family after church perusal it’s 30 minute drive 1 way for us so it’s a treat that worth it… Today my barista who took my order was absolutely rude to my family and I she was annoyed by all the drinks we had and told us we couldn’t get drinks with no ice anymore because they get yelled at for it nor sell 7 energy in a can anymore which is wild because I just ordered 3 drinks that way the day prior. I just asked for our regular drinks and I got them and mine wasn’t it’s usual blue color it was purple. I told the sweet girl Its supposed be a Sf ocean breeze 7 energy with passion fruit and whip cream. She says ok and I watch her tell the barista and she just adds a pump of passion fruit to it… I she tries to hand it to me and I politely decline and tell her that my drink is usually a light blue she then goes to tell me that the Barista had put in sugar-free 7 energy with sugar-free Ocean Breeze and pomegranates I told her I do not like pomegranate and I just want sugar-free Ocean Breeze with a splash of passion fruit i get the new drink it looks beautiful and we drive off… Well I taste it and its not my normal drink it’s different and by this time I’m just upset so I leave it at that…. It was a horrible experience from the rudeness to the annoyed barista because she has to remake my drink was enough for me probably for awhile…. I love my 7 brew but the new employees have to remember were paying customers who would like just what we ordered that’s all no attitude especially when it’s not needed wanted or deserved! Also my drink wasn’t fully sf because my blood sugar never gets like this especially when I tossed my drink mid way through! My bloodsugar was almost 300🥴
