I needed my hot water replaced it was 12 yrs old and starting to leak. Called Roto Rooter whom I’ve used before. The customer service call was very nice and professional and told me about a coupon that was available. They got someone out right away. Matt came to our home and was very pleasant, knowledgeable and got the job done timely. The price offered was lower than other companies. Will continue to use them in the future.