5 stars without a doubt after my recent experience with Chase Brothers Plumbing. I had an emergency plumbing leak found on a Friday afternoon, and Isaiah came out the same day to inspect it and give me an estimate, which I approved right away. By the next morning, the crew was already on site with the right equipment, including excavation help, to repair the underground broken line before it could turn into major water damage inside my home. They were professional, calm, and clearly skilled with this kind of plumbing repair, which made the whole situation much less stressful. The work was completed efficiently, everything was explained in simple terms, and the issue was fully fixed. I would absolutely call them again for any plumbing or drain-related service.
Chase Brothers Plumbing
Phone: +1 513-586-6331
Website:
Address: 6329 Dixie Hwy #1150, Fairfield, Ohio 45014
Customer Reviews
After we bought our home in Fairfield, we found the old water heater was far beyond its usable life and clearly needed to be replaced. We contacted Chase Brothers Plumbing, and sebastian answered quickly and came out the same day to inspect everything. He gave us a very fair quote, explained the plumbing work in simple terms, and helped us feel confident about moving forward right away. The installation appointment went smoothly, and he even arrived a little early. The new water heater was installed fast, but the work was still done with real care and solid attention to detail. He was professional, easy to talk to, and clearly knew his trade. He also checked the connections, made sure everything was running properly, and left the area clean when the job was done. If you need help with water heaters, plumbing repairs, or related home services, we highly recommend giving them a call. we will definitely use them again for future plumbing needs.
michael came by to give us an estimate for running a new gas line to the kitchen for our new gas range, and the whole visit with Chase Brothers Plumbing went really well. he was on time, professional, and took extra care to make sure the gas pipe placement would work properly and safely for the appliance hookup. he also was very respectful of our home, always putting on booties or taking off his shoes before coming inside, even when we told him it was not necessary. we had also used them before for an urgent plumbing service, and that experience was just as good. each time, the work has been handled with care, clear communication, and solid plumbing knowledge. the pricing has been very fair, the service has been very professional, and the overall customer care has made a strong impression on us. we plan to keep using them for future plumbing and gas line work, and i highly recommend them.
Our home has an unusual plumbing and heating setup, and the upstairs gas furnace developed a crack in the heat exchanger. Isaiah was one of three contractors who gave us an estimate to replace the system with a high-efficiency furnace and new A/C. He was very quick to respond and took the time to walk me through the different system choices, explain the venting and drain line details, and go over how the intake and exhaust piping would be installed. This mattered a lot because the furnace is in a tight, hard-to-reach area, so planning the pipe routing through the walls and out the side of the house needed real care. Isaiah clearly understood the job and thought through the best layout for the vent pipes, connections, and overall installation. That gave us a lot of confidence in moving forward. Once we decided to proceed, the equipment arrived quickly and the installation started right away. Since temperatures in Fairfield were getting cooler at night, we appreciated how fast they got everything scheduled. Isaiah stayed directly involved with the work alongside his crew, which showed us he cared about getting every part of the job done right. They removed the old furnace and A/C, ran the needed piping, and kept the project moving smoothly. The new furnace was installed and up and running quickly, and the A/C was finished soon after so the full system was complete and ready to go. He also included new tubing to the condenser, extra refrigerant for the longer line run, and a new thermostat at no added charge, which was a great bonus. The new system is working very well, and we have been extremely pleased with the results. Isaiah followed through on everything he promised, communicated clearly, and handled a complicated plumbing and HVAC-related installation with skill and attention to detail. This was a major project for our home, and the whole experience was excellent. I would highly recommend him.
Another season has gone by, and Chase Brothers Plumbing still delivers 5-star plumbing and HVAC service. I have relied on them for many years, and the quality of their work has always been outstanding. They respond quickly when an urgent plumbing issue comes up, and they are always easy to schedule with. They handle my plumbing, heating, and air conditioning needs with real care and skill. From repairs and maintenance to service calls, the workmanship is clean, thorough, and dependable. The technicians are professional, friendly, and knowledgeable, and the office staff makes appointments simple and stress-free. I am always confident the job will be done right, and I highly recommend them to anyone looking for a dependable plumber.
This was my second time calling Chase Brothers Plumbing for a plumbing problem at our home in Fairfield, and both visits went very well. The first time, we needed help with our tankless water heater, and they responded fast to my request and scheduled a plumber for the very next day. Michael arrived on time, was polite, and kept me updated through the whole repair process so I understood exactly what was being checked and fixed. The second visit was for a leak under one of our sinks. Again, they had someone out the next day, and Isaiah found the source of the leak quickly and had it repaired in less than an hour. He was friendly, professional, and took the time to show me what caused the issue and how the repair solved it. Both service calls were smooth, efficient, and handled by skilled plumbers who were punctual, honest, and clear about the work that needed to be done. It really gave us peace of mind knowing the repairs were completed correctly and without any hassle. I also appreciated that they offer a military discount, which meant a lot to our family. We truly value the dependable service and would gladly call again for any future plumbing, sink leak, or water heater needs.