Our new home's plumbing was done by Nieman, the builder's subcontractor. We discovered that a J-pipe drain under a bathroom cabinet had apparently been leaking throughout the build, which damaged the cabinet floor.After closing, I asked them for a quote to install a water softener and RO system, but their price was much higher than the other quotes we received, so we went with someone else.Just a couple of months after their one-year warranty expired, the sump pump backflow valve started leaking. It had been glued directly into the plumbing instead of installed with rubber couplings that absorb flapper vibrations and make any replacement in the future much easier. Nieman would not repair it at no cost because it was just outside the warranty period, so I had to get an handyman to replace it.Today I had the builder's HVAC subcontractor out to repair a gas leak at the furnace. I was then told that Nieman actually made the final gas connection, and the fitting had been installed upside down!Keeping our fingers crossed that we are finally finished with all the Nieman surprises.
Peter,Thank you for taking the time to share your concerns. We take feedback like this seriously and have spent time attempting to locate your project and review our records. Unfortunately, based on the information provided in your review, we have been unable to identify the property or determine exactly which work Nieman Plumbing performed.If there were legitimate concerns regarding workmanship, we would have welcomed the opportunity to inspect them firsthand. In many cases, there can be multiple contractors involved during the construction of a new home, and without knowing the property address or having the opportunity to evaluate the conditions, it would not be appropriate for us to comment on the specific issues you described.Nieman Plumbing has proudly served the Greater Cincinnati area for over 50 years, and we stand behind our workmanship and warranty. While every warranty must have a defined expiration date, we routinely work with customers—even after a warranty has expired—to evaluate concerns and determine the most reasonable solution.We would appreciate the opportunity to discuss your experience directly. Please contact me at our office and ask for A.J. Nieman, President, or email me at aj@niemanplumbing.com with your address and any additional information so I can personally review the project and determine exactly what work, if any, was performed by Nieman Plumbing. If we made a mistake, we will address it appropriately.Thank you.A.J. NiemanPresidentNieman Plumbing, Inc.