Nieman Plumbing

4.8 (519 Google Reviews)

Customer Reviews

6 Reviews
Peter Antoni
Peter Antoni
7/20/2026

Our new home's plumbing was done by Nieman, the builder's subcontractor. We discovered that a J-pipe drain under a bathroom cabinet had apparently been leaking throughout the build, which damaged the cabinet floor.After closing, I asked them for a quote to install a water softener and RO system, but their price was much higher than the other quotes we received, so we went with someone else.Just a couple of months after their one-year warranty expired, the sump pump backflow valve started leaking. It had been glued directly into the plumbing instead of installed with rubber couplings that absorb flapper vibrations and make any replacement in the future much easier. Nieman would not repair it at no cost because it was just outside the warranty period, so I had to get an handyman to replace it.Today I had the builder's HVAC subcontractor out to repair a gas leak at the furnace. I was then told that Nieman actually made the final gas connection, and the fitting had been installed upside down!Keeping our fingers crossed that we are finally finished with all the Nieman surprises.

Response from the owner

Peter,Thank you for taking the time to share your concerns. We take feedback like this seriously and have spent time attempting to locate your project and review our records. Unfortunately, based on the information provided in your review, we have been unable to identify the property or determine exactly which work Nieman Plumbing performed.If there were legitimate concerns regarding workmanship, we would have welcomed the opportunity to inspect them firsthand. In many cases, there can be multiple contractors involved during the construction of a new home, and without knowing the property address or having the opportunity to evaluate the conditions, it would not be appropriate for us to comment on the specific issues you described.Nieman Plumbing has proudly served the Greater Cincinnati area for over 50 years, and we stand behind our workmanship and warranty. While every warranty must have a defined expiration date, we routinely work with customers—even after a warranty has expired—to evaluate concerns and determine the most reasonable solution.We would appreciate the opportunity to discuss your experience directly. Please contact me at our office and ask for A.J. Nieman, President, or email me at aj@niemanplumbing.com with your address and any additional information so I can personally review the project and determine exactly what work, if any, was performed by Nieman Plumbing. If we made a mistake, we will address it appropriately.Thank you.A.J. NiemanPresidentNieman Plumbing, Inc.

Darin Lewis
Darin Lewis
6/23/2026

Brennan came out to check an ongoing sewer line issue, and he was fantastic from start to finish. A video inspection found a forest‑level root situation about 5 feet down near the road, plus a smaller root cameo at the end of a liner installed by another company. He used something called the Picote cutter (plumbing tech sounds so fancy) and deforested like a boss.What I appreciated most: Brennan was straightforward, explained everything in normal human language, and gave me options without trying to upsell things I didn't need anytime soon. Friendly, professional, and in and out in about an hour. Grateful and impressed.

Response from the owner

Thank you for your review, Darin! We're so glad that you had a positive experience with Brennan!

Samuel G
Samuel G
5/16/2026

Honestly just a great experience with this company. We had our sewer relined when bought the house. We ended up having a sewer back up due to root growth by the sewer main. They came out and saw the job through, fixed the issue, zero hassle. We will for sure continue to use Nieman for our upcoming plumbing projects

Response from the owner

Thank you for your review, Sam! We are so glad that our team was able to provide a positive experience!

Jason Faulkner
Jason Faulkner
4/16/2026

scheduled emergency replacement, quick turnaround (2 days), but they canceled the appt the day of while I was on a work call...amazing. I guess we're all working on Nieman's time and I took the wfh for nothing.

Response from the owner

Jason, we understand your frustration and appreciate the feedback.After reviewing our records, our technician attempted to call at 9:45 AM, and our office followed up with additional calls at 9:55 and 9:56 AM to confirm someone was available for the appointment. Unfortunately, we were unable to reach you at that time. After waiting, we reassigned the technician to another customer in need of service.We did connect shortly after and offered to return the following day, but understand that the situation was frustrating given your schedule.We always try to confirm availability before proceeding to avoid delays for all customers, and we regret that this timing did not work out. If you’d like to discuss further, we’re happy to help.

Brian Shepard
Brian Shepard
4/10/2026

We hired Neiman Plumbing for a complex sewer line replacement after comparing four companies and narrowing it to two based on strong reviews, specialization in sewer lining, and knowledgeable, friendly technicians. One competitor identified both a crushed line in the yard and a break under our patio—work that would require removing a paver path, patio, wall, and tree. Neiman indicated they could avoid that additional disruption, which ultimately led us to choose them.After replacing the yard line, Neiman re-scoped the sewer and found the same break under the patio the other company had identified. From there, the project escalated significantly. They declined to match the original competitor’s pricing and questioned their licensing, then proceeded on a time-and-materials basis. Once excavation began, it became clear the entire line to the house needed replacement—resulting in removal of the patio, wall, pavers, and ultimately the tree. They also temporarily removed a newly installed city water line without informing us.The final result was far more invasive and costly than expected—several thousand dollars more than the original competing estimate for essentially the same scope of work. The yard was left in extremely poor condition; even our landscaping company noted it was among the worst they had seen after a sewer replacement, and they had to dig to recover buried materials just to begin repairs. While we’ve paid the bill and the project is complete, our experience fell well short of expectations, and I cannot recommend Neiman Plumbing.

Response from the owner

Brian, thank you for your feedback. We appreciate the opportunity to complete your project and are glad the sewer system is now fully replaced and functioning properly.As discussed prior to starting, this project was performed on a time and material basis due to unknown underground conditions. While the goal was to minimize disruption, once the line was exposed and inspected, it became clear that a full replacement to the foundation was necessary to properly resolve the issue.The additional work—including removal of the patio, wall, and surrounding areas—was based on actual field conditions encountered during excavation. Unfortunately, situations like this are not always fully visible until the work begins.Regarding the water service, it had been recently installed directly above the sewer line. In order to safely perform the excavation, it was necessary to temporarily move it—this is a standard requirement given the conditions.Site restoration for this type of work includes rough grading only, with final landscaping typically completed by others.We understand your frustration and regret that the project became more extensive than originally hoped. That said, we do stand behind the quality and completeness of the work performed and our commitment to resolving the issue properly.— Nieman Plumbing, Inc.

Emily R
Emily R
4/7/2026

Great company and service. We had to replace our hot water heater. Nieman was fast, professional, and the price was fair. And they left the area clean and tidy. In addition, the company is family owned, not PE owned. Would highly recommend!

Response from the owner

Emily, we are so glad that you had a positive experience with our Nieman Plumbing team! Thank you for your review!